How account balance works
Your account balance is used for eligible TOKIO actions such as pack openings or other supported purchase flows.
Balance basics
Your account balance is shown in your account experience and can be used for supported TOKIO actions when available.
Where balance changes come from
Balance may change after pack openings, supported purchases, credits, adjustments, or other account actions.
If balance looks wrong
Contact support with the time, action, amount, and any related pack or order details. Clear information helps support review the account history faster.