What does vault status mean?
Vault status explains where a card sits in the TOKIO ownership flow and what actions may be available next.
Vault status basics
Vault status describes the operational state of a card in your TOKIO collection. A card may be held in your collection view, reserved for shipment, sold back, or updated by operations as its physical status changes.
Why status matters
Status helps explain which actions are available. A card that is eligible to ship may show different options than a card already submitted for shipment.
What to do if status looks wrong
If a card status does not match what you expected, contact support with the card title, grade, and any shipment or opening details.